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All plans include core loyalty features with different levels of support and analytics
Frequently Asked Questions
Everything you need to know about Again Loyalty
How does the NFC device work?
Our NFC device is a small, passive tag that sits on your counter. When a customer taps their phone on it, it registers their visit in our system. No power source or internet connection is required for the device itself.
What are Smart Customer Notifications?
Smart Customer Notifications are automated reminders sent to your customers at optimal times when they're most likely to engage. Using behavioral patterns and timing intelligence, we send personalized messages encouraging customers to visit your business again, helping boost customer retention and repeat visits.
Do customers need to download an app?
Customers will need to download the Again Loyalty app, but it's a single app that works with all participating businesses. This eliminates the need for multiple loyalty apps or paper punch cards.
What kind of analytics will I receive?
You'll get insights into customer demographics, visit frequency, peak hours, and loyalty patterns. While we don't track specific product purchases, these demographic and timing insights help you understand your customer base better and make informed business decisions.
Can I customize my rewards program?
Yes! Rewards are fully customizable. You can set the number of visits required to earn a reward and define what that reward is. You can also create special promotions or limited-time offers through the platform.
Is there a contract or commitment?
No long-term contracts. Our service is month-to-month, and you can cancel anytime. However, Founder's Tier members lock in their special pricing for as long as they maintain their subscription.
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